Terms and Conditions

Effective Date: [5th of May 2025]

1. Introduction

This Website (referred to in these Terms and Conditions as "the Website") is owned and operated by Bebe And Me Collective ("Business", "we", "our", or "us"). Access to the Website and use of our 1:1 email consultation service (“Consultation”) is conditional upon your acceptance, without alteration, of the terms and conditions set out below.

By accessing our Website and/or booking a Consultation, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms and Conditions or the Privacy Policy, you should exit the Website and refrain from booking or using the Consultation service.

2. Agreement

This agreement constitutes a contract between you and the Business regarding the access and use of the Website and/or participation in the 1:1 email Consultation service ("Consultation").

3. Use of the Consultation

The Consultation is intended for individual, non-commercial use only. You may not:

• Share any part of the Consultation, including email responses or attachments, with other individuals, third parties, or public platforms

• Reproduce, repost, or modify Consultation content for distribution or business purposes

• Use the Consultation as a substitute for in-person or professional healthcare

Violation of these terms may result in termination of your access without notice.

4. Use of the Website

Your right to use the Website is subject to these Terms and Conditions. The Business may vary or modify the Terms and Conditions at any time at its sole discretion. If you do not agree to the modifications, you must cease using the Website immediately. Your continued use of the Website indicates acceptance of the modified Terms.

You agree not to:

• Use the Website for unlawful purposes

• Upload any malicious software or code

• Attempt to breach security or gain unauthorised access to restricted areas

The Business may suspend or discontinue access to the Website or parts thereof without notice and will not be liable for such suspension or restriction. Persons under the age of eighteen (18) require the consent of their parent or legal guardian before accessing the Website or Consultation.

5. Consultation Disclaimer – Results

The Consultation is designed to provide educational and informational support to parents and caregivers. It does not guarantee specific outcomes or results for your child. Every child and family is different, and what works for one may not work for another.

You are solely responsible for interpreting and applying the information shared.

6. Consultation Disclaimer – Medical

The Consultation is not intended to be or replace medical advice. The Business does not act as a medical practitioner or dietitian. Always seek the advice of your doctor, paediatrician, or qualified healthcare professional before making any decisions that could impact the health of your child. The Consultation is offered based on personal experience, training as a nutrition consultant, and research—but is not a clinical or diagnostic service.

7. Website Disclaimer

The Website may include educational resources, testimonials, blog articles, links to third-party sites, and embedded media. The Business does not guarantee the accuracy, reliability, or timeliness of the information provided.

By using the Website, you accept:

• That any reliance on materials or external links is at your own risk

• That the Business is not responsible for third-party content or privacy policies

• That the Business is not liable for damages arising from website use, technical failure, or data loss

You are responsible for using the Website in a respectful and lawful manner. Content that is offensive, defamatory, discriminatory, promotional, or infringing upon others’ rights may be removed or blocked at our discretion.

8. Payment and Refund Policy

• Payment: Payment for the Consultation must be made in full at the time of booking unless otherwise arranged in writing.

• Refunds: Due to the personalised and digital nature of the Consultation, no refunds will be issued once intake forms are submitted or email responses have been delivered. If a refund is granted under exceptional circumstances, it will be at the sole discretion of the Business.

9. User Responsibilities

As the user, you are responsible for:

• Providing accurate, honest, and complete information in your intake form or email

• Following any relevant safety or developmental guidance provided within the Consultation

• Understanding that the information shared is not tailored medical advice

• Using your judgment when applying any suggestions provided

You agree not to share Consultation content with others or on public forums.

10. Limitation of Liability

To the fullest extent permitted by law, the Business shall not be held liable for:

• Any direct, indirect, incidental, or consequential damages resulting from the Consultation

• Your interpretation or implementation of the suggestions provided

• Any health, developmental, or feeding outcomes associated with your use of the service

You accept full responsibility for all decisions made regarding your baby’s health and feeding journey.

11. Intellectual Property

All content provided during the Consultation—including written advice, attached resources, guides, checklists, PDFs, or other material—is protected by copyright and intellectual property law.

You may not:

• Share, publish, or repurpose any part of the content

• Use the material for teaching, business promotion, or resale

• Reproduce or distribute any of the Consultation content in whole or in part

All intellectual property remains the sole property of the Business.

12. Modifications to the Consultation or Terms

The Business reserves the right to:

• Modify or discontinue the Consultation offering at any time

• Update these Terms and Conditions without prior notice

Your continued use of the Consultation following updates constitutes your acceptance of the revised Terms.

13. Indemnity

You agree to indemnify and hold harmless the Business from and against any loss, liability, claim, or expense arising from your breach of these Terms, use of the Website, or reliance on Consultation advice.

14. Governing Law

These Terms and Conditions are governed by the laws of the Commonwealth of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales. International users agree to comply with these laws as applicable to their use.

If any part of these Terms is found to be invalid, the remainder shall remain enforceable.

15. Contact Information

If you have questions or concerns about these Terms and Conditions, please contact:

📧 [email protected]

Acknowledgment

By accessing the Website and/or booking a Consultation, you acknowledge that you have read, understood, and agree to these Terms and Conditions.